Warranty Policy

Tspace Warranty Policy

At Tspace, we stand behind the quality of our products. This Warranty Policy outlines the coverage provided for your purchases, ensuring you can buy with confidence.

1. Warranty Coverage Overview

Tspace warrants that its products will be free from defects in materials and workmanship under normal use for a period of 2 years from the date of original purchase.

2. What This Warranty Covers

This warranty covers:

  • Repair or replacement of products that fail to function due to defects in materials or workmanship.

  • Specific remedies are determined at Tspace's sole discretion.

3. What This Warranty Does Not Cover

This warranty will not apply if the product has been:

  • Subject to misuse, abuse, neglect, or accidental damage.

  • Improperly installed or used in a manner contrary to the product instructions.

  • Repaired, modified, or altered by anyone other than Tspace or its authorized service providers.

  • Damaged by external causes such as fires, floods, or other "acts of God."

  • Affected by normal wear and tear.

4. How to Request Warranty Service

To obtain warranty service, please contact our customer support team with the following information:

  • Your order number or other proof of purchase.

  • A clear description of the defect or problem.

  • Photos or a short video clearly showing the issue.

You can reach us at: support@tspace.store

Our support team will guide you through the subsequent steps, which may include further diagnosis or the return of the item.

5. General Provisions

  • This warranty is valid only for the original purchaser from Tspace.

  • This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country.

  • Tspace reserves the right to modify or update this warranty policy at any time. Any changes will be communicated on our official website.